REI Co-op— Integrated Brand Campaign + Experience

Re-introducing Opt Outside beyond Black Friday

In-house: REI Brand Lab
Role: Senior Brand + Impact Strategist

Ask

Bring Opt Outside beyond Black Friday and into the everyday.  

Context & Challenge

In 2015, REI did something unthinkable in the retail space on one of the busiest shopping days of its year: closing its doors and giving employees (paid) time off to enjoy the outdoors. In doing so, this iconic brand action in retail has inspired millions of people to get outside (famously tagged with #optoutside), with countless organizations following suit.

But, in the past 10 years, Black Friday and its surrounding culture has shifted from what it once was: a one day, largely IRL experience to a full month of a pre-Black Friday sales, on top of Black Friday sales, and rounded out last call sales across our inboxes, feeds, and storefronts. .


Cultural Insight

Somewhere between the immediacy of everything at our finger tips within consumerist culture and the urgency of all our things that we need to do in our actual lives is the pandemic-fuelled dissonance of what’s real (measurable) time versus perceived time. For many people, it’s safe to say our relationship with time doesn’t really feel like ours.

(And chances are, you might have multiple devices, screens, and things on your mind as you’re reading this paragraph.)

Strategic Approach

We set out to culturally reclaim what it means to opt outside by re-imagining the connection of time to ourselves, our values, the outdoors, so we can limitlessly reap the mental, physical, and communal benefits of time outside. In other words, less autopilot and more time outside.

Creative Solution

We launched a fully integrated campaign that calls time out on autopilot and invites our employees and 24+ million members to reset their routines, as brought to life through a national day of free classes and tours, three (3) films that are soundtracked to Dr. Dog’s Where’d the time go?, and everyday  time-bound invitations to opt outside with us.

The visual language of this campaign leverages the UI of technology that governs our relationship with time in the day-to-day, and subverts it around acts of being outside.

We inspired folks to call time out on autopilot through photography and a series of launch films

Shot on film and appropriately soundtracked to Dr. Dog’s Where’d all the time go?

We removed barriers to outdoor participation with a day of free classes & experiences

On June 15, we curated a collection of REI’s most popular in-store workshops and local guided hiking and paddling tours with retail staff, the co-op's experiences guides and community partners.

IAt select stores, REI was joined by body positivity influencer and yoga instructor Adina Crawford, Adaptive Adventures, All Bodies on Bikes, Black Girls Do Bike, Black Girls RUN!, Latino Outdoors, and The Venture Out Project.

We rewarded people for breaking autopilot with the REI x Strava Opt Outside Challenge

Through the Strava app, people are challenged to spend 20 minutes outside 7x over two weeks, beginning 4th of July and ending the 14th. Upon completing the challenge, participants may enter to win a $500 REI gift card.


So far, we have around 100,000 participants.

REI CO-OP CREDITS:

Head of Brand & Creative: Marc Woollard
Creative Director: Jonathan Springer
ACD: Ryan Meline
CW: Matt Neylon
AD: Samantha Ricca
AD: Angie Tomson
Digital MGR: Peter Newton
Digital CW: Amy Boyd
Digital UI: Ian Palmgren
Brand Strategy Director: Kristen Mooney
Brand Strategist: Kaveri Gautam
Marketing Strategy: Moriah Potena
Project Manager: Amy Krebs
Project Manager: Katie Metzler
VP, Marketing: Pardis Ghorbani
National Brand Experiences: Erica Cheung
CMO: Vivienne Long

FILM CREDITS:

Director: Damien Blue
Cinematographer: Quinn Feldman
1st AC: Owen Pantry
2nd AC/Loader: Keith Bronsdon
Underwater Camera Op: Alexander Somarriba
Camera PA: Milo Kim
Camera PA Florida: Ryan Dougherty
Additional AC: Travis Shannon
PD: Tatianna casebeer
Set Dresser: Ethan Kankula
Executive Producers: Jason McConnehey, Britt Gale
Producers: Linda Nordstrom, Mary Beth Lavender
Associate producer: Ali Mansfield
Unit Production Manager: Amy Krebs
Production Coordinator: Madeleine Murphy
Sr Technical Advisor: Joe Saksa
Production Assistant: Gracie Newman
Production Assistant: Winston Abalos
Production Assistant: Bruno
Production Assistant: Luke Levette
Production Assistant: Max Filan

(Full credits available here)

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